Returns Policy

We hope you love your purchase and are completely satisfied with it. If for any reason you are not entirely satisfied with your recent La Creme’ order, we will gladly accept returns of items that are in new condition, with original tags attached within two days of purchase, Return items must not be washed, worn or altered. All returns will be credited less the shipping fee. All sales or Clearance merchandise is not eligible for return or credit.

La Creme’ will offer free delivery on all items within Lagos if your total order is over N100,000.(bulky orders charge will apply) For orders below N100,000, delivery charge will be incurred based on your location within Lagos. Orders placed outside Lagos will be charged as applicable to the State. Orders Placed before 12noon will be shipped the same day or the next day depending on the location.

If you’ve done all of this and you still have not received your refund yet, please contact us at

To return your product, contact us at for an RMA, then mail your product to:
Lacreme Holdings
24, CMD Road Magodo GRA